Position Summary

We’re seeking an outgoing, detail-oriented, and efficient individual to join our team as an Office Coordinator. In this role, you will provide crucial support to our foundation’s operations, ensuring everything runs smoothly across various departments.

This position involves a range of administrative responsibilities, including customer service, basic bookkeeping tasks, and managing the procurement of office and project supplies. The Office Coordinator will also provide crucial administrative support to both leadership and program staff.

We are looking for an individual who is highly organized and has established systems to ensure that routine tasks are consistently completed. A keen eye for detail and a willingness to handle smaller tasks are also important, as we understand these contribute significantly to the overall success of our organization.

Primary Responsibilities

The Office Coordinator will manage the day-to-day operations of the main office of River City Outdoors. This role provides vital administrative, financial, and HR support to the entire team.

Administrative Support

• Answering phone calls and transferring to the appropriate team member

• Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel

• Managing schedules for conference and community spaces

• Monitoring and ordering inventory for office and break room supplies

• Managing incoming and outgoing correspondence, including emails, mail and packages

• Filing and organizing records, invoices and other important documentation

• Ordering repairs for office equipment and maintenance, connecting with and escorting vendors

• Ensuring the office is organized and functions for the team and for visitors.

Financial Support

• Facilitate charitable giving efforts by coordinating donations from River City Outdoors to various community organizations.

• Oversee cash management for the rental department, including collecting and logging cash sales and preparing accurate, timely bank deposits.

• Support requests for finance documentation from the staff, including reimbursements and credit card receipts

• Assist with general financial operations, including vendor payments, invoice preparation, and other related administrative finance tasks as assigned.

HR Support

• Assist with hiring efforts, including assisting with posting job openings, scheduling screening interviews, and onboarding new hires

• Provide support for various employee HR requirements, such as onboarding documentation, employee file management, and assisting with HR-related inquiries.

• Coordinate annual updates to the employee handbook

• Celebrating employee birthdays and anniversaries

Miscellaneous Support

• Assist with a variety of projects across River City Outdoors and its programs as needed, including special initiatives, community events, and general organizational support.

Qualifications and Skills

The ideal candidate will be adept at prioritizing, multi-tasking, and have an approachable demeanor with a positive attitude and strong communication skills.

• Minimum of two (2) years experience working in a similar office-based position

• Dynamic individual with the ability to work independently, proactively and collaboratively with a team.

• Strong communication skills, ability to communicate with professionalism, compassion, and patience in writing, on the phone, and in person.

• Solid customer service skills with a focus on providing friendly and professional support to clients, staff, and community members.

• Confidence to share ideas and constructive criticism to help us grow.

• Juggling multiple projects and to-do’s simultaneously is no problem for you — you are able to multi-task and meet deadlines with ease

• Strong organizational skills and excellent attention to detail and accuracy

• Proficient computer skills including the Microsoft Office Suite, One Drive, Google Drive Suite, Excel, Gmail, Windows in a work environment.

• Enjoying the outdoors and wanting to help others explore and enjoy the natural beauty of our region is a plus!

Benefits

• Great company culture!

• Competitive salary

• Paid health insurance for employee

• 403(b) with company match

• Discounted rentals for friends and family

• Professional development

Employment is contingent upon the successful completion of a pre-employment background check. Criminal history record infractions will be considered on a case-by-case basis.

Job Details

Job Type: Full-time

Pay: $45,000 - $55,000

Schedule:

• 40 hours/week

• Monday - Friday

• Work Location: In person

How to Apply

Please send a cover letter and resume to hr@2muddy.com with the subject line Office Coordinator Position. Applicants are strongly encouraged to apply as soon as possible. Applications will be considered until the position is filled.

River City Outdoors is proud to be an Equal Opportunity and Affirmative Action Employer. We celebrate and support diversity and are committed to creating an inclusive environment for all employees and the community.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

Schedule:

• Monday to Friday

Work Location: In person

Big Muddy Adventures is expanding! Our newest outpost, located just below Gateway Arch National Park on Leonor K. Sullivan Drive, offers bike rentals to locals and visitors looking to explore downtown St. Louis and the Arch park trails.

Position Overview:

Big Muddy Adventures is seeking a part-time Rental Associate to support daily operations at our Gateway Arch bike rental location. This is a customer-facing, seasonal position ideal for someone who loves bikes, enjoys talking to people, and wants to share their knowledge with others.

Responsibilities include outfitting guests with bikes and helmets, checking equipment for safety, handling rentals and payments, and providing great service. If you have experience with bike mechanics or maintenance, that’s a big plus—but we’ll provide training for the right candidate. This is an excellent opportunity to be part of a mission-driven organization while working outside in one of the most iconic public spaces in the country.

Responsibilities:

• Greet and assist customers with bike rental inquiries, payments, and returns

• Provide safety briefings and helmet fittings

• Recommend local routes and trail highlights to visitors

• Check bikes for safety, tire pressure, brakes and cleanliness before and after use

• Perform basic bike maintenance and adjustments (training provided)

• Maintain a clean, organized, and welcoming rental area

• Assist with daily setup and storage

• Uphold safety protocols and provide a positive guest experience

• Handle questions and concerns in a friendly, professional manner

• Perform end-of-day closing tasks, including drawer settlement

Qualifications:

• A genuine love for bikes and urban riding

• Previous customer service experience preferred

• Experience with bike maintenance or repair is a major plus

• Strong communication and interpersonal skills

• Comfortable working outdoors in varying conditions

• Able to lift and maneuver bikes and equipment

• Familiarity with digital payment systems (Square, iPad, etc.)

• Dependable, punctual, and self-motivated

• Able to work independently and as part of a team

• Weekend and holiday availability required

Benefits:

• $20/hour + tips

• Employee Assistance Program (EAP)

• Employee discounts and access to Big Muddy Adventures river trips

• Flexible scheduling

• Training and professional development

• Fun, inclusive, and supportive work culture

• Opportunities to grow with Big Muddy Adventures & RCO

Schedule:

• Part-time (25-35 hours/week)

• Shifts available Thursday–Sunday

• Season runs through October

• Weekend shifts required

• Work Location: In person (Lenore K. Sullivan Blvd, St. Louis, MO)

How to Apply:

If you're passionate about biking, the outdoors, and helping people explore St. Louis on two wheels, we’d love to hear from you! Apply now by submitting your resume!

Applicants are strongly encouraged to apply as soon as possible. Applications will be considered on a rolling basis until the position is filled.

River City Outdoors is proud to be an Equal Opportunity and Affirmative Action Employer. We celebrate and support diversity and are committed to creating an inclusive environment for all employees and community members.

Job Types: Full-time, Part-time, Seasonal

Pay: $20.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount

Shift:

• Day shift

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• St. Louis, MO 63102 (Required)

Work Location: In person